Important Site Emails Settings

Before you start selling through your Kiwi website, it’s very important to update your store’s email sender settings. This ensures that your customers receive order confirmations and other emails from your restaurant’s name and email address.

Why This Matters

• Your customers see this name and email in their inbox.
• Using your restaurant’s name and a professional email (like orders@yourrestaurant.com) builds trust and improves deliverability.
• Failing to update this can result in emails going to spam or being ignored.

How to Update the Email Sender Settings

1. Log in to Your Kiwi Admin Area.
2. Go to Email Settings.
   • From the admin menu, go to: Store → Settings → Emails.
3. Scroll to “Email Sender Options”.
   • This section controls how your emails appear to customers.
4. Update the Following Fields:
   • “From” Name: Enter your restaurant’s name (e.g., Bella Pizza).
   • “From” Address: Enter a professional email address (e.g., orders@bellapizza.com).
5. Click Save Changes.

All Set!

Your emails will now be sent from your restaurant’s name and email, giving customers a professional and consistent experience from the very first order.

Reminder: Do this right after creating your Kiwi site—before accepting any orders.